The Motivation Extrapolation
In an industry that experiences an average annual staff turnover of 24%, ensuring employees are motivated and happy is vital; but how can you achieve this?
When staff members are happy in their jobs it can create higher levels of patient care. However, while it is unreasonable to expect people to be happy every day that they come to work, if you notice that your employees seem to be feeling down more often than not, it may be that they’ve lost their mojo for the role. Thankfully, there are a number of easy ways in which you can help them boost their mood and improve motivation. Here are just a few:
- The future is bright
Perhaps one of the biggest causes of unhappy staff is a lack of career progression. If a staff member is working in a role that they see no opportunity in – whether that be for personal development, such as training, or for climbing the corporate ladder via promotion – then they are unlikely to be motivated to put in extra effort or to stick around in the role for long.
The easiest way to solve this is to show them their future. You should be having regular feedback sessions or ‘1-to-1s’ with staff anyway, but these are a great time to discuss any such issues and set out a plan for their development. Discuss any opportunities for them to undertake additional training courses, set a plan for how they can move up through the company, and give them targets and goals to achieve, along with the rewards for doing so.
- Share your company’s goals too
Aligning employee goals with those of the company is a great way to make employees feel respected, important to the company, and invested in its success.
You don’t have to divulge the ins and outs of the company’s balance sheet down to the last penny, but letting employees have access to a rough snapshot of how it is performing is advisable. This is easily done at a monthly staff meeting or via a company newsletter.
Better yet, ask your employees to help set the goals for the company too. Not only will this help them become invested in the future of your business, but you may also get some great ideas that you’ve never thought of and perhaps even uncover some budding geniuses among your workforce.
- Recognise employee achievements
For most employees, recognition for a job well done makes them more motivated to succeed. That’s why utilising performance management software can help you to create an environment that tracks your employees’ varied accomplishments in order to better recognise them.
Another way to motivate employees is to implement a recognition of achievement program. This could be anything that encourages feedback, for example on quality of care, or through them meeting certain goals or criteria relevant to their job description.
For instance, as part of their ‘Wow!’ program, Heritage Community employees and supervisors are encouraged to write notes to recognise outstanding resident service. Those accolades are then converted into ‘Wow! Bucks’ gift cards. Judy Hare, retired Human Resources Manager and Trinity Health System Employee Reward and Recognition team member, said last year, “We have run these programs for at least eight years and it’s a big honour for staff members. When a person is nominated for Employee of the Month, managers are asked to publicly comment about what makes the employee outstanding.”