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Customer Testimonials

"We have been using Clinicare for several years now for the supply of all consumables and medical equipment. They have a great can do attitude and always have great flexibility to our demands. Their response times are second to none, especially when some of our requests have been given short notice. They are easy to deal with and are open to new ideas that we may have to assist us with our internal processes, for example ordering, invoicing, presentation of management information data."

Imran Hussain

Procurement Manager, Elysium Healthcare

"We have used Clinicare across our UK-wide portfolio of residential care homes for a number of years. Their service has been very good & they have always been responsive to solve issues whenever they have arisen."

Andy Lee

Caretech Head Office

"It is a relief to know I can pull off a real time report whenever I choose to for any of our 9 sites or an overall report for spend or pence per day per budget. Very good reporting on Global Connect."

Nigel Mitchell

Avante Care & Support

"Having won the NorseCare contract with both a competitive and comprehensive tender, Clinicare immediately set about the task of transitioning NorseCare from its previous supplier. With both strong industry experience and face to face customer service they were able to effectively get the new contract up and running…What I initially thought would be a problematic and time consuming hand over was in fact handled completely and efficiently by Clinicare."

Simon Bullimore


"With over 4600 beds across over 81 care homes throughout the UK and Ireland, it is a relief to have a supplier with a system that allows us to monitor the budgets with the utmost efficiency on a weekly basis, that provides an excellent quality of both goods and services, and a very responsive team. 10/10 for their hard work is more than deserved."

Raphaël Day

Finance Officer, Runwood Homes

"Since switching to this we now save having to print every invoice, then sign and post to our head office every month. With 25 sites we could have in excess of 300 invoices signed and posted a month to us. Now a simple tick on the reconciliation feature on Global Connect and when they are all reconciled we receive an email to confirm that all orders for that monthly consolidated invoice are reconciled and our purchase ledger teams knows to process for payment. Brilliant system and saves a lot of time for my team."

Colin Stokes

CFO, New Century Care

"It was relief for our purchase ledger department when Clinicare started to input our nominal coding to each line item on an invoice in 2013 and the time we have saved since is massive with 14 sites in the group."

Jackie Little

The Abbeyfield Kent Society

"Clinicare are a very professional company who we have used for the last 10 years. The Manager and the team are always very responsive to our various needs and inquiries. Their prices are very competitive and the service is so far unrivaled. We would highly recommend their services."

Lindsey Dooley

Brabourne Care Centre

"We have been using Clinicare since 1999 as they are very reliable and competitive and we introduced an agreed lockdown product list at the beginning of this year and the efficiencies have been great. Worth the effort for the savings."

Cem Osman

Charing Healthcare

"We switched to consolidated invoicing in 2015 with Clinicare and instead of having 1 invoice per budget per week for the 8 sites, we now get 1 invoice per site per month with an excellent report with a breakdown of what has been delivered and when. This has reduced from over 70 invoices in a month down to 8. Saves a lot of time."

Jo Plesa

Head of Procurement & Operations – Graham Care

"Before we switched to Clinicare, we used to have to fill out an excel sheet for each of our sites, every week to order supplies. Since switching to you, you have made our lives so much easier.

We cannot believe how much Clinicare’s Global Connect ordering system has changed how we do things and just how enormous the benefits have been. By setting up a lock down list of products, our site managers can all log on, and order remotely. The ‘favourites’ and recently ordered prompts also help to speed up the process. My own time spent on procurement has dramatically reduced from a couple of hours per week to approx. 5 mins per week. All I have to do now is click to approve orders. Couldn’t recommend the system enough, and your delivery service (always on time, and very friendly drivers), and customer service is second to none. "

Samantha Bash

Agincare Group

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